03 / INDEPENDENT PROFESSIONAL SERVICES

Practical support.
Mission focused.

Planning, communications, organizational development and digital resources for public-serving organizations.

CONSULTING & CONTRACT SERVICES

Independent support for complex, people-centered work.

Every organization has different needs. Engagements can be scoped around a defined deliverable, a short-term project or ongoing support.

01

Emergency management planning

Research and administrative planning support, preparedness initiatives, plan review assistance, program development and EOC concepts.

Potential deliverables: planning research, draft administrative documents, project plans and readiness resources.
02

Public information officer support

Public messaging, communications planning, social media content, public education materials and incident information support within an agreed scope and agency approval process.

Potential deliverables: communications plans, message templates, content calendars and approved public information products.
03

Digital communications & social media

Practical digital communications strategy, content development, audience engagement and recruitment campaigns for public safety organizations.

Potential deliverables: platform strategy, graphics briefs, editorial calendars and campaign materials.
04

EOC & digital resource development

Conceptual dashboards, web-based information displays, resource tracking tools and digital workflow prototypes.

Potential deliverables: HTML prototypes, dashboard layouts, workflow maps and documentation.
05

SOP / SOG & administrative documentation

Research, drafting and formatting support for administrative and operational documents, subject to client review and approval.

Potential deliverables: document frameworks, draft procedures, review matrices and administrative templates.
06

Organizational & volunteer development

Recruitment and retention concepts, volunteer engagement, program planning, administrative workflows and organizational communications.

Potential deliverables: program concepts, recruitment materials, role descriptions and implementation plans.

HOW ENGAGEMENTS WORK

Clear scope.
Defined deliverables.

01

Initial conversation

Understand the organization, challenge, desired outcome and constraints.

02

Scope & proposal

Define responsibilities, deliverables, timeline, compensation and approval points in writing.

03

Delivery & review

Develop the agreed work product, incorporate feedback and provide final materials.

IMPORTANT SCOPE & LIMITATIONS

Responsible, defined support.

Services are provided only within an agreed written scope. Consulting and administrative support do not independently confer governmental authority, incident command authority, professional licensure, legal authority, medical direction or agency approval. Operational documents and public information products must be reviewed and authorized by the client agency's designated officials before adoption or release.

Availability, qualifications, insurance requirements, contracting terms and applicable regulatory requirements will be evaluated for each engagement. No particular credential, certification or governmental appointment is implied by this website.

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